First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

Simply put, Quantum Konet Services’ Managed IT Services means we take full responsibility for your entire IT environment. From hardware and software sourcing to installation, technical support, and IT staffing — we handle it all.

We also serve as your dedicated IT consultancy and support team, delivering scheduled system maintenance, timely upgrades, and rapid-response emergency assistance to keep your operations secure, efficient, and uninterrupted.

Cloud Backup, also known as Online Backup, is a secure and automated process that transfers your onsite data backups to an offsite server daily. These servers are hosted in a highly secure data center in Perth, ensuring data protection and continuity.

This solution eliminates the need for manual, offsite backup handling — offering a more secure, reliable, and easily managed alternative. With Cloud Backup, your critical data is protected around the clock and readily available when you need it most.

At Quantum Konet Services, we collaborate closely with each client to define clear, customized service expectations. Our measurable service level agreements (SLAs) outline specific performance standards — including transparent accountability and defined consequences for unmet commitments — ensuring trust, reliability, and consistent service delivery.

Managed IT Services contracts vary depending on the provider. Some offer flexible month-to-month agreements, while others may require multi-year commitments. Pricing structures also differ — some providers charge a high upfront setup fee with lower monthly rates, while others offer more balanced monthly pricing by spreading initial costs over the term of the agreement.

At Quantum Konet Services, we work with you to find the best structure that fits your needs, goals, and budget — with no hidden surprises.

Before reaching out for support, try to gather as much information as possible about the issue. Take note of any error messages, and if you can, capture screenshots of the problem. Next, attempt to recreate the issue so you can describe it clearly. In many cases, simply closing the affected program or restarting your computer can help reset the system and potentially resolve the problem.

Our service model is based on a fixed monthly fee, tailored to the size and complexity of your network. Once engaged, your Managed IT Services plan will cover the maintenance and support of every component within your infrastructure — giving you peace of mind, reduced downtime, and the ability to accurately forecast your IT expenses with no hidden surprises.

No problem at all — we offer scalable solutions tailored to your exact needs. Whether you require a comprehensive package of managed IT services, expert consulting, robust security solutions, or dedicated service desk support, Quantum Konet Services makes it simple.

Our flat-rate service plans are affordable, customizable, and designed to deliver maximum value without compromising on quality or performance.

Flat-rate billing allows you to plan and manage your IT expenses with confidence, so you can stay focused on your core business goals. At Quantum Konet Services, we tailor each service package to fit your unique needs — meaning you only pay for what you truly require.

As your one-stop shop for all managed IT services, we provide comprehensive support at a fixed monthly cost — with no hidden fees and no surprises. Our commitment is simple: we succeed when your systems run smoothly — not when they fail.

At Quantum Konet Services, we pride ourselves on being ecosystem agnostic. Whether your team works with Google Workspace or Microsoft 365, Windows or macOS, Android or iOS — we provide full support across platforms.

Need to install an on-premises server or host one virtually on Amazon Web Services or Microsoft Azure? We’ve got you covered. Planning a transition between ecosystems? We’ll guide and support you every step of the way.