Who we are

Quantum Konet Services is an IT solutions company offering Managed IT Services, Cybersecurity, Infrastructure Deployment, CCTV Surveillance, Satellite Installation, Network Support, and Consultancy services across West Africa.

Technical Information

  • IP address
  • Device type
  • Browser type
  • Location data
  • System logs

Service-Related Information

  • Installation or support history
  • Site assessment data
  • Communication history
  • Payment or billing information

How We Collect Information

We collect information through the following means:

  • Direct contact (email, phone, WhatsApp, in-person)
  • Our website contact forms
  • Service requests and project onboarding
  • Support ticket submissions
  • Cookies and analytics tools (e.g., Google Analytics)

How We Use Your Information

We use your data for the following purposes:

  • To provide and manage our services
  • To communicate with you about projects, support, and billing
  • To improve our website, services, and user experience
  • To comply with legal obligations
  • To send service updates, newsletters, or promotional materials (with your consent)

Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity
  • Legal compliance
  • Legitimate interest
  • Consent

How We Protect Your Data

We use industry-standard security measures including:

  • SSL encryption for our website
  • Role-based access control to systems
  • Encrypted backups
  • Physical access controls for on-premise servers
  • Regular security audits and vulnerability patching

Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share information:

  • With your consent
  • With trusted partners and contractors for service delivery
  • To comply with legal obligations or court orders
  • In case of a business merger or acquisition

Data Retention

We retain your information only for as long as necessary:

  • To fulfill the purpose it was collected for
  • To comply with legal, regulatory, or contractual obligations
  • To maintain service records and audit trails

You may request data deletion at any time, subject to lawful retention requirements.

Your Rights

Depending on your jurisdiction, you have rights to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for data use
  • Object to certain processing
  • Request data portability
  • Lodge a complaint with a data protection authority

📧 To exercise these rights, email: info@quantumkonetservices.tech

Use of Cookies

Our website may use cookies to enhance user experience, analyze traffic, and personalize content.

  • You can disable cookies via your browser settings
  • We use third-party services like Google Analytics (anonymized)
  • By using our site, you consent to our cookie use

International Data Transfers

Your information may be processed in countries outside your own, but always under appropriate legal safeguards and security controls.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” and notify users where applicable.